payment and shipping
The following conditions apply:
Shipping Terms
The goods are delivered worldwide.
Shipping (including statutory VAT)
Deliveries to Germany and Austria:
We calculate the shipping costs at a flat rate 5,90 € per order.
From an order value of 80,00 € we deliver free shipping.
Delivery usually takes place in 1-2 days with DHL.
Deliveries abroad:
We calculate the shipping costs abroad as a flat rate as follows:
EU: 15,99 €
From an order value of 120,00 € we deliver to the EU free shipping.
Delivery usually takes place in 2-4 days with DHL.
Switzerland & Norway: from €25.99
From an order value of 250,00 € we deliver worldwide free shipping.
Delivery usually takes place in 2-6 days with DHL EXPRESS.
Rest of the world: from €35.99
From an order value of 250,00 € we deliver worldwide free shipping.
Delivery usually takes place in 2-6 days with DHL EXPRESS.
Additional customs fees may apply: Shipping from Germany.
delivery times
Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany & Austria) within 3 - 5 days, for deliveries abroad within 5 - 7 days after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment options
-Payment via PayPal Express
- Instant bank transfer
- Credit card
If you have any questions, you will find our contact details in the imprint.
Our sets are lovingly handcrafted by Caritas Wendelstein and the Pidinger Lebenshilfe workshops. A collaboration we are very proud of.
Our Austrian partner manufactures our own glass mold in the best quality. The bindings are made of break-elastic POM material to ensure long-term durability.
Produced in Austria and Germany to the highest quality and in collaboration with social institutions. In order to continue to offer you this, we will be increasing our prices for the first time since the beginning.
